What We Write Down Before We Quote a Decatur Building
A quote for janitorial services in Decatur is only as good as the survey behind it, and the survey is a clipboard exercise. Here is what goes on the page when we walk a Decatur property.
Cleanable area, not leased area. A 2,000 square foot storefront on the Square might have 1,450 square feet a cleaner ever touches, once you take out stock rooms, fixed shelving and anywhere you would prefer we did not go.
Floor surfaces, and where they change. Older Decatur buildings around Church Street and Ponce de Leon Avenue often run original hardwood at the front, patched vinyl mid-building and sealed concrete at the rear. Three surfaces means three products and a machine change inside one visit.
Restroom fixtures, counted. Not restrooms. Fixtures. That number drives more of the labour hour than anything except floor area.
Waste route and distance. Where your bags go, whether it is a rear alley shared with four other tenants, and whether the enclosure locks after 9pm.
The empty window. What time your last person leaves and your first person arrives. That gap is your whole schedule.
Anything we could damage. Original floorboards, an unsealed threshold, a display fixture that does not move. Noted before the first visit, not after.
You get that page back as a written scope, with a task list, a frequency against each task, and a list of exclusions. Everything after that is repetition.
Hotels and Hospitality Spaces
Decatur’s hospitality stock splits between small boutique properties near the Square and extended-stay buildings out along North Decatur Road. The two need different attention.
A boutique lobby is mostly soft furnishing. Upholstered seating, rugs laid over hard floor, lamp shades, art ledges and a check-in desk that shows every ring mark. Those get vacuumed, wiped and detailed by hand, and rug edges get lifted, not vacuumed over.
Extended-stay buildings run guest laundry, and guest laundry sheds lint into every corridor connected to it. Lint on hard floor becomes lint in guest corridor carpet within a day, so hard floor outside a laundry room is worth servicing more often than its square footage suggests, with the nearest stretch of corridor on an extra pass.
Luggage bays, bell carts and the trolley route from your door to your lift collect grit, and grit scratches hard floor. Ask for the route to be scoped, not only the destinations.
Public restrooms, lift interiors, stairwells and corridors complete the recurring scope. Guest rooms and any food or beverage area are excluded.
Offices
Office suites are covered on the dedicated page for this area: Office Cleaning in Decatur, GA.
Restaurant Dining Rooms and Front of House
Our restaurant scope stops at the pass. Dining floor, tables and bases, booth and banquette sides, chair frames, host station, bar seating, entry glass, waiting area and restrooms.
Decatur has a lot of dining rooms in old buildings, and old buildings have floors that will not take a flood-and-squeegee approach. Original hardwood takes a damp method with controlled moisture. Quarry tile in a rear dining area takes a deck brush and a grout-safe product, because grout is where the soil actually lives.
Booth edges are hand work. So are chair legs and the base of a bar rail. No machine turns in those spaces, and skipping them is the fastest way for a dining room to start looking tired while technically being cleaned.
A room that serves brunch and dinner gets soiled twice a day and cleaned once a night, which is a gap worth planning for. On those accounts the restroom stock level is worth setting against covers rather than against fixture count, and an interim floor pass is worth pricing if the schedule has room for it.
Childcare and Preschool Rooms
Licensed childcare is the one account type where the cleaning has to be provable, not only done.
That means a written room list with a product named against each surface, so if an inspector asks what was used on the changing table, there is an answer on paper. It also means cleaning and sanitising logged as two steps, because they are two steps. Soil comes off first, then the surface is sanitised and given its dwell time.
Ask for each attendance to be signed off on a sheet kept at the centre: date, rooms completed, anything found and not fixed. A sheet like that carries more weight in a licensing visit than a verbal assurance from a contractor, and it is worth agreeing before the first attendance rather than after an inspection.
The physical work concentrates below four feet. Low door handles, switches, cubby fronts, table undersides, chair backs, changing rails, bin lids and the bottom two feet of every corridor wall.
Where your licence names specific products, those go into the scope against the surfaces they apply to, along with the dwell time each label calls for.
Shops and Retail Frontages
Retail around Decatur Square is mostly small independent units in old buildings, which sets two constraints before any cleaning starts.
The first is access. Many of those units share a rear alley, and the alley gate governs when waste can leave. If yours locks at 9, the bin run happens before it and the interior work after, and that sequence goes in the scope so nobody re-decides it weekly.
The second is the floor. A 1920s storefront floor will not take a wet method, and the transition strips between original wood and later vinyl are exactly where water gets in. Method by surface is settled at the survey.
The rest is presentation work on a deadline. Entry glass both faces, frames and push plates. Mats up, floor underneath cleaned, mats back square. Sales floor worked from the rear toward the door. Fixture bases and the lowest shelf, which collect what everything above them sheds.
Pavement frontage matters more here than in a strip centre, because your window sits on a walking street. Settle at the survey whether the pavement in front of your unit is inside your scope or outside it, and have the answer written down either way.
Square Footage, Time on Site, and What the Numbers Mean
Janitorial labour is time, and time is reasonably predictable once you know the building. The ranges below are the industry planning figures used across commercial cleaning to estimate one cleaner’s output. They are not our rate card, and no contractor’s crew will match them exactly, but they are close enough to sanity-check any bid you are handed.
- Open carpeted floor, vacuum only: roughly 4,000 to 6,000 square feet an hour
- Congested floor with fixtures or seating: roughly 1,500 to 2,500 square feet an hour
- Hard floor, dust mop and damp mop: roughly 3,000 to 5,000 square feet an hour
- Restrooms: roughly 8 to 12 minutes per fixture, serviced and restocked
Run your own building through those and you get an honest sense of the hours. A 5,000 square foot Decatur suite with mixed floors and six restroom fixtures lands somewhere near two hours for one person, which is why a quote offering 40 minutes for that space should prompt a question, not a purchase order.
Then add drive and setup, which do not scale with size. That is why a second weekly visit usually costs less than the first, and why very small units carry a floor price below which nobody can work profitably.
How to Compare Two Janitorial Bids
Two quotes for janitorial services in Decatur on the same building can differ by 40 percent and both be honest, because they are usually pricing different work. Four things to check before you compare totals.
Every task frequency, stated. “Restrooms cleaned” means nothing. “Restrooms serviced and restocked each visit, fixtures descaled monthly, floors machine-scrubbed quarterly” means something. A bid without frequencies is a bid you cannot hold anyone to.
Consumables, in or out. Paper, soap and liners in a busy building are a real monthly number. A quote that excludes them will always look cheaper than one that includes them.
The periodic schedule. Carpet extraction, hard floor stripping and refinishing, high dusting and vent wiping run on a cycle, not every visit. Absent from the bid, they arrive later as a separate invoice.
Hours actually being bought. Ask for crew size and time on site. That one answer explains most price gaps, and it is the only figure that cannot be dressed up.
Janitorial Services in Decatur: Common Questions
What exactly gets written down at the survey, and do we get a copy?
Cleanable area, floor types and where they change, restroom fixture count, waste route, access window, and anything fragile. You keep the scope sheet that comes out of it, listing every task, its frequency and every exclusion. Hold onto it. Any disagreement later gets settled against that document.
Our last cleaning company started well and drifted after two months. How is the work actually checked?
Against the scope sheet, on a stated inspection cycle rather than on complaint. Ask any prospective contractor how often that inspection happens, who carries it out, and for the frequency to be written into the agreement, because “we have quality control” with no frequency attached is the same as no answer.
Our storefront on the Square has an original wood floor. Will you use the same mop and product as everywhere else?
No. Old hardwood in the Decatur storefronts takes controlled moisture and a neutral product, applied with a flat mop that is damp and not wet. Standing water opens the seams and lifts the finish. Your floor type and its method go on the scope sheet at survey, so your crew is not deciding it in the moment.
Who do we call at 7am when something was missed, and how fast is it fixed?
Your named supervisor, directly. The part worth pinning down is the response window: ask for it in the agreement rather than described verbally, including what counts as urgent enough to fix that day and what waits for the next scheduled attendance. A contractor who will put that in writing is telling you something a promise cannot.
We share a rear alley with four other tenants. Does that affect the schedule?
It affects the waste route and sometimes the arrival time. Where the alley gate locks overnight, the bins run before it closes and the interior work happens afterwards. Where the shared enclosure fills up early in the week, raise it with the other tenants before it becomes a cleaning problem, because no contractor can put waste where there is no room for it.
Do we need to be there for the first visit?
It helps once and is rarely needed after that. Somebody who knows your building can point out what a survey misses: the door that needs lifting, the fixture that does not move, the room nobody uses. After that your crew works from the scope sheet and their own keys.
Can we change the scope after a few months without starting a new contract?
Yes. Adding a task, dropping a room or changing a frequency is a written amendment to your existing scope, with the monthly figure adjusted to match. Businesses grow into different space, and a contract that cannot absorb that ends up ignored.
Book a Decatur Site Survey
Give us your address, your approximate size, and the hours your building stands empty. We will walk it, measure the cleanable area, count the fixtures, and come back with a written scope for janitorial services in Decatur and a monthly figure. Reach us on (770) 609-9446 to book the survey.
Recurring Service, Measured Against a Written Scope
Riddley takes recurring contracts for janitorial services in Decatur across hotels, dining rooms, childcare centres, shops and shared commercial buildings. Each account runs on the scope sheet produced at survey and checked against it on attendance.
Continuity of crew is what makes a recurring contract work, so ask for the same crew week to week and have it named in the scope rather than left as an understanding. Where something in your building changes, the scope changes with it, in writing, before the work does.
What a Decatur Janitorial Contract Includes
- Restroom service, sanitising and restocking
- Floors, by whichever method each surface takes
- Waste and recycling out to your collection point
- Entry glass, frames and hardware
- High-touch surfaces across the whole space
- Carpet extraction, on a dated cycle
- Hard floor scrub, strip and refinish, on a dated cycle
- High dusting, vents and ledges, on a dated cycle
- Interior glass and partition wipe-down, on a dated cycle
The first five run on every attendance. The last four are scheduled on a cycle and dated in advance. Excluded unless separately agreed: hotel guest rooms, exterior glass above ground floor level, and any one-time work such as move-out, move-in or post-construction cleaning, which sits with commercial cleaning in Decatur.
Surveyed Before Quoted
Your figure comes off a measured walk of your building, not a rate card.
Frequencies Stated
Every task carries a frequency, periodic work included.
Checked Against the Scope
Your building is walked against the same list your crew works from.
DeKalb Coverage
Decatur, Avondale Estates and Scottdale all sit inside the area we serve.
Areas We Provide Janitorial Services
- Acworth
- Adairsville
- Alpharetta
- Aragon
- Atlanta
- Austell
- Avondale Estates
- Ball Ground
- Canton
- Cartersville
- Cassville
- Clarkdale
- Clarkston
- Cumming
- Dallas
- Decatur
- Douglasville
- Duluth
- Emerson
- Hiram
- Holly Springs
- Kennesaw
- Kingston
- Lawrenceville
- Lebanon
- Lilburn
- Lithia Springs
- Mableton
- Marietta
- Norcross
- Peachtree Corners
- Pine Lake
- Powder Springs
- Red Oak
- Rockmart
- Roswell
- Rydal
- Sandy Springs
- Scottdale
- Smyrna
- Stone Mountain
- Suwanee
- Temple
- Tucker
- Villa Rica
- Vinings
- Waleska
- White
- Winston
- Woodstock