Cleaning FAQs
We are ready to help you keep your workspace clean and healthy. Here are the key things you need to know about Riddley.
How Often Do I Need a Cleaning Service?
It depends on your needs, your staff size, traffic, and your budget. We have daily, weekly and monthly clients. We can work out a custom schedule based on your unique business. There are many factors to consider. Just call us for a free consultation and price quote.
Are You Insured?
Absolutely. We are fully bonded and insured, including third-party liability insurance that covers your business. All of our employees are also covered by worker’s compensation insurance, for everyone’s protection.
Are Your Cleaners Professional and Prepared?
Yes. Our team members are trained in the most effective cleaning techniques and procedures. They are also trained on professional workplace behavior and treating your facilities, employees and customers with respect. We pride ourselves on having the most professional team in the industry. We invite you to find out for yourself.
Do you use eco-friendly products and advanced cleaning technology as part of your office cleaning services?
Eco-friendly products and advanced cleaning technology have been a staple of office cleaning here. For all jobs, non-toxic and biodegradable cleaners are used to help protect both people’s health and the environment. The cleaning methods utilize new tools and up-to-date equipment, including electrostatic disinfection, which helps ensure every surface is covered evenly and germs are reduced—especially in high-touch areas. This means office spaces are not only clean, but also safer and more environmentally responsible, using green cleaning practices and modern, top-quality tools.
Do you offer comprehensive medical office cleaning that includes specialized disinfection and attention to high-touch areas for clinics and healthcare facilities?
Comprehensive medical office cleaning is available and includes detailed disinfection for patient rooms, exam areas, lobbies, and other high-touch spaces. Advanced cleaning methods and electrostatic disinfecting technology are used to help reduce the spread of germs, with special attention given to surfaces like door handles, light switches, counters, and common equipment. All cleaning products are effective, non-toxic, and safe for healthcare environments. Staff follow strict cleaning protocols to create a safe, sanitary space for both patients and staff.
Are your janitorial services available for multi-tenant office buildings, and can you provide regular maintenance that includes tasks like hard floor care, dusting, and waste removal?
Janitorial services are available for multi-tenant office buildings, and regular maintenance can include hard floor care, dusting, and waste removal. Services are customized to fit the needs of every business, whether you require scheduled cleaning during the week, daily touch-ups, or special care for common areas. This approach keeps all spaces clean and presentable, regardless of daily foot traffic in the building.
Can you provide detailed bathroom sanitization services that include disinfecting all fixtures, surfaces, and high-traffic touchpoints to ensure maximum cleanliness and hygiene in our facility?
Bathroom sanitization is part of regular janitorial services, and includes thorough cleaning and disinfecting of all fixtures such as toilets, sinks, faucets, urinals, and counters. All high-traffic touchpoints, such as door handles, partitions, light switches, and dispensers, get disinfected, too. Advanced electrostatic spraying technology can also be used for deep sanitizing in high-touch or sensitive areas to help reduce the spread of germs. Every cleaning is focused on ensuring the space not only looks clean, but is hygienic and safe for everyone using it.
Do you provide daycare cleaning that focuses on sanitizing high-touch areas and using non-toxic, child-safe products?
Daycare cleaning is available and focuses on keeping high-touch areas like door handles, tables, and play equipment extra clean and sanitized. Only non-toxic, child-safe, and eco-friendly cleaning products are used, so you don’t have to worry about harsh chemicals around kids. Extra attention is given to disinfecting spots that little hands touch the most, helping reduce the spread of germs for a safer, healthier environment.
Do you offer disinfection services like electrostatic disinfecting for high-touch areas in offices and other commercial spaces?
Electrostatic disinfecting is available and is a key part of the disinfecting process, especially for high-touch areas in offices, medical spaces, schools, and more. This advanced technology helps distribute disinfectant evenly, even reaching tough-to-clean corners, so germs are less likely to linger. It’s especially useful in shared workspaces and busy environments where a deeper level of sanitation is important. This service can be added to regular cleaning routines or scheduled as needed.
Do you offer porter support as part of your janitorial services for things like daytime trash removal, recycling, and ongoing upkeep?
Porter support is available as part of janitorial services. This means someone can help with things like daytime trash removal, recycling, and ongoing cleaning or touch-ups during business hours. It helps keep your space clean and presentable throughout the day without interrupting your regular work activities. Porter services can be customized to fit your needs and schedule, whether you need help just a few hours or all day long.
How do I get a free quote for your commercial cleaning services and what information do you need from me to price a customized cleaning plan?
To get a free quote, just fill out the contact form on the website or call 770.609.9446. You’ll be asked about a few things, like the size of your space, the type of cleaning services you need, how often you want cleaning, and any special requests you might have, like floor care or disinfecting. The more details you give—for example, the number of rooms, offices, or high-traffic areas—the more accurate your quote will be. There’s no obligation, and you can choose what works for your schedule.
Can you handle move-in/move-out cleaning for a business that’s relocating, and can it be added to ongoing commercial cleaning services?
Move-in and move-out cleaning for businesses is one of the main services offered and can be added to ongoing commercial cleaning plans. This kind of cleaning covers deep cleaning of the whole space, making sure it’s ready for the next people or leaving it spotless when you’re moving out. If you already have regular janitorial services, move-in/move-out cleaning can be scheduled as an extra, so you get both routine maintenance and that one-time, detailed clean when your business is relocating. Flexible scheduling makes it easy to fit this service in without disrupting your timeline.
Can you provide office cleaning services after business hours so our staff and customers aren’t disrupted?
Office cleaning can definitely be scheduled after your business closes. Flexible cleaning hours are offered, including evenings and overnight, so your staff and customers won’t be interrupted during the day. This makes it easy to keep your workspace clean without any disruption to your usual routine. Just let us know what times work best for you, and a custom plan can be set up that fits your schedule.
What’s included in your commercial cleaning services for retail stores, and can you tailor the checklist to our specific needs?
Commercial cleaning for retail stores usually covers things like dusting surfaces and shelves, cleaning and disinfecting restrooms, vacuuming or mopping floors, removing trash, cleaning windows, wiping down glass doors, and making sure entryways and high-traffic spots stay tidy. If you have special requirements—like extra focus on fitting rooms, display cases, or back-stock areas—the cleaning checklist can be adjusted to match what you need. Just let us know your priorities and any concerns, and the plan can be set up to fit your store’s routines without getting in the way of customers or business operations.
What does your construction cleaning service include for businesses moving into newly renovated or built spaces?
Construction cleaning for businesses moving into renovated or new spaces covers a detailed clean to ensure the area is truly move-in ready. This means removing dust and debris from all surfaces, floors, corners, and vents. Services include sweeping, mopping, and vacuuming floors, cleaning windows and glass surfaces, wiping down walls, doors, and baseboards, and making sure restrooms, kitchens, and common areas are spotless and sanitized. Trash and leftover materials get cleared away, and all spots like light fixtures, switches, and commonly touched surfaces are wiped down. The goal is to leave everything fresh, safe, and looking good so companies can set up without worrying about leftover mess from the build or remodel.
How often can you schedule gym cleaning services, and do you offer flexible options like daily or weekly cleaning routines?
You can schedule gym cleaning as often as needed—there are flexible options for daily, bi-weekly, weekly, or even custom schedules such as Monday through Friday. This way, cleaning can happen before opening, after closing, or during specific hours to keep the gym fresh and safe for members without disrupting workouts. The services are set up to match your gym’s usage and needs, making sure everything stays sanitized and inviting, whether you want cleaning every day or just a few times a week.
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